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ADSS
Alabama Department of Senior Services
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USER SURVEY
ALABAMA CONNECT USER SURVEY
The Alabama Department of Senior Services appreciates your assistance in testing this online service as we work to improve services to Alabama seniors, people with disabilities and caregivers. Please answer the questions below to help us improve the functionality of this website.
Name:
(required)
Phone:
(required)
Please select the user category you belong (required) :
Volunteer
AAA
Provider
1.
Ease of Accessibility (Are you able to access the program ?)
Yes
No
Sometimes
Never
No response
2.
Is the text readable?
Yes
No
Sometimes
Never
No response
3.
Are the screen colors viewable ?
Yes
No
Sometimes
Never
No response
4.
Are you able to increase and decrease the size of text ?
Yes
No
Sometimes
Never
No response
5.
Do you understand what you need to do on the screen ? (or possibly do you understand what you need to do to navigate through the website)
Yes
No
Sometimes
Never
No response
6.
Do you find the information on the opening screen adequate ?
Yes
No
Sometimes
Never
No response
7.
When clicking on the individual components, are you taken to the appropriate screens ?
Yes
No
Sometimes
Never
No response
8.
Did you find the additional screen such as "WebMD and EPI" to be of value or interest ?
Yes
No
Sometimes
Never
No response
9.
PROVIDERS ONLY
- Were you able to perform an enrollment or update for your information ?
Yes
No
Sometimes
Never
No response
Comments and Suggestions:
For more information or assistance call 1-800-AGELINE or email:
ageline@adss.alabama.gov
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